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Shipping & Returns

- Shipping

        Country   Shipping Costs   Service by
                 
BE   België   Belgium   6,95   BPOST
NL   Nederland   Netherlands   6,95   POSTNL
DE   Deutschland   Germany   8,95   DHL
LU     Luxembourg   9,95   POST
FR   La France   France   9,95   COLISSIMO
MC   Monaco   Monaco   9,95   COLISSIMO
IT   Italy   Italy   14,95   UPS
DK   Denmark   Denmark   14,95   UPS
SE   Sweden   Sweden   19,95   UPS
ES   spain   Spain   19,95   UPS
PT   Portugal   Portugal   19,95   UPS
EU   europe   Rest European Union   34,95   DHL Express

- Returns

Consumers who purchase products via our webshop are entitled by law to return the item within 30 days. STACKERS box will refund the purchase price, excluding shipping costs, under the following conditions:

  • The return deadline of 30 days is respected, this deadline is calculated from the date of delivery to the customer of the purchased goods.
  • The product packaging has not been opened and the product is undamaged.
  • Only those goods returned will be refunded.
  • If the consumer receives a damaged product, proof must be submitted on the day of receipt by means of a dated photograph. This photograph can be sent to "[email protected]".
  • The consumer must enclose the Packing Slip with the goods being returned.
  • If the return shipment meets all conditions, STACKERS box will refund the customer’s purchase amount within 14 days of receipt of the goods.
  • Report return by email "[email protected]"
  • When returning products, the items should be sent in the original condition and packaging and at the consumer’s own risk and expense to our return address:

 

Our return address:

STACKERS box
Kruisbaanvelden 13
2170 Antwerpen - BELGIUM

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